If you have items missing from your order please check firstly to see if there is another parcel due to you. You can do this by tracking your order from the Tracking my Order section of this site and entering your details.

Please check your email and dispatch note to confirm that an item is not on backorder before raising a query.

If nothing further is expected please inform us of this by clicking here to contact us and supplying the appropriate information.

All shortages need to be reported within 3 days from date of delivery.

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